Credit Repair Melbourne case study from one of our recent success stories.
Meet Fred* one of our amazing new clients.
Fred came on board with us on 16th August 2022.
His credit report presented with one tiny energy default.
His broker recommended us to him, as they couldn’t get his loan across the line with the default on his report.
Such a small default causing so much grief, therefore we were happy to take him on.
Watch the video below:
The exciting news was that within 11 days we received a case manager, documents on the account, and written agreement to remove the default as per legal grounds!
That’s around 2 weeks for a successful credit repair Melbourne case for one of our clients.
Now we are chasing the cleared credit report for him, thereby allowing his broker to get his finance approved.
The approval is subject to other terms and conditions, however, the default being removed will greatly assist.
Get in touch with the team today, for any free credit report assessments.
Credit Repair explained to you in one simple blog post.
Hi Victoria, here, CEO of Credit Fix Solutions, licenced credit repair specialist.
And today I’d like to talk to you a little bit about credit repair, how it works, what you can do yourself and what we do as a credit repair specialist.
Now lots of people will think, oh, credit repair. I can do that. It’s easy.
And yes, of course you can try and do it yourself.
You can even lodge a corrections request yourself through to the credit reporting agencies like Equifax, for example.
Watch the video explainer below:
But the thing is, is that to remove a default, for example, from your credit report, you have to find that the lender has done something wrong.
Now that in turn implies that they’ve done something wrong as per the legislation.
Now with consumer defaults, that’s the credit reporting code, and that’s what we specialize in.
So, I’ve done thousands of cases and I’ve been doing credit repair for many, many years now.
For example, we have a client who has a default with a credit card. Now they’re not sure whether they can get that removed themselves.
It’s a $10,000 default, it’s impacting them from being able to get a home loan, to be able to remove that default, you have to go to that bank called lender and you have to ask them to remove it as per legislation, as I said, but do you understand the legislation?
Now, if you do lodge a corrections request with a credit reporting agency example, they’ll only look at a couple of aspects of the account leading up to the time that the default was listed.
They can’t look at your entire case. For example, you have extenuating circumstances, if there was a dispute leading up to the time of the default, if someone’s passed away, someone’s got sick.
They can’t look at all of that for you because they’re not a resolutions team.
They’re just a credit reporting agency.
So, to do it properly, you need to go to your lender first and you need to look at all the documents on the account to find an error.
And that’s what we do.
That’s what a credit repair company should do.
If they’re doing it properly, now you can find cheaper options, but are they doing all of that work?
It’s at least 10 hours, at least three to eight weeks.
If you add that all up, it’s many hours’ worth of work.
So you can have a cheaper option with a credit repair company, but they might just be lodging an Equifax corrections, for example, which you can do yourself.
So, credit repair. Yes, it does work. Yes. You can try yourself. Yes. You can lodge a corrections, request yourself, but if it’s complex and you feel like you need to on one to do a really good job for you, that’s what we are here to do.
We only charge you if and when we get a successful result, and you’re in good hands.
You can call us up for a free assessment.
We’ll go through your credit reports with you.
It’s as simple as that, it’s completely no obligation.
We’ll spend as much time as we need to with you on the phone.
We look forward to hearing from you.
If you do need help with your credit reports and thank you for your time.
This post and video are for informational purposes only and not deemed financial advice.
If you are currently experiencing financial hardship we cannot help you.
You can call the National Debt Helpline on 1800 007 007 for free financial advice.
Positive leadership helps clients and improving your business
Looking at the world through rose coloured glasses can be difficult at times…
but Victoria Coster believes positivity flows from herself to her credit repair business team and ultimately onto their clients and relationships with referral partners.
When I started Credit Fix Solutions out of my son’s bedroom in my housing commission flat eight years ago.
I was determined to do well and over the years I have built a terrific team around myself.
A positive outlook is essential to any good business.
My positive leadership is backed up by the way we conduct business on a weekly basis.
The team have regular meetings
And… I ensure that I provide my team with both motivational and inspirational learnings and messages.
The team watch videos and have guest speakers, it’s an essential part of our business.
Also, we have a clear vision for Credit Fix Solutions and have developed a credo.
This is based on our values of help, learn and grow.
Our credo is designed to help everyone in the business.
It is laminated and sits on their desk, and if they don’t have an answer to a question that a client is asking, they refer to the credo which usually has the answer.
As well as ‘help, learn, grow’ the credo also includes, ‘honesty’ as well as ‘what we do says what we are’ and ‘we sweat the small stuff’.
The credo was developed by the whole team over an extended period of time.
It is important that you have a real connection between your business and personal values because it creates, passion, drive and motivation.
You can upskill and train anyone but if they don’t have those personal values that align with the business values, your staff and clients won’t connect with the business.
At Credit Fix Solutions we aren’t just here to fix credit, we are here to change people’s lives.
4 Top Tips for you and your team
1. Produce 60 second videos about your team as it is important for people to see the human side of the business.
2. Share who everyone is, what they do and what they love about their job.
3. Try to break the disconnection that the internet has created.
4. Review, rinse and repeat!
I review every aspect of our business every 90 days and I ensure that every team member is part of the process.
It’s important regardless of the size of your team to have regular meetings and catch ups.
This helps people feel valued.
It helps your business and enables a feeling of belonging, connection and care factor which is so important in fostering repeat business.
Investing in systems and processes is also essential to stay on top of workload
You should start the year by writing down all the things that you do.
You can then see if there are areas that you can outsource or automate.
Many people make the mistake of thinking that they can do it all
But it is easy to spread yourself too thin and focus on areas that aren’t essential to your bottom line.
By taking a positive approach you can create the perfect work/life balance and ultimately that is better for business and the world we live in.
Victoria Coster is the CEO of credit repair company, Credit Fix Solutions.
